Yes. 911 Network is an established, U.S.-based authorized dealer of law enforcement, tactical, and first-responder equipment, in business since 2016 and based in Nashotah, Wisconsin. You can reach us by phone at 262-283-5200 or by email at [email protected]. We sell genuine, factory-authorized products from nationally recognized brands such as Safariland, ASP, Streamlight, Blackhawk, 5.11 Tactical, AXON/TASER, and North American Rescue, and we support agency purchasing with W-9s, tax-exemption, and vendor-registration documentation. We are a specialized public-safety supplier — not a mass-market marketplace — so selection is deep and agency-focused.

911 Network specializes in law enforcement, tactical, EMS, and first-responder equipment: duty gear and uniforms, restraints and handcuffs, holsters, dynamic-entry and breaching tools, body armor and carriers, forensics and CSI supplies, weapon lighting, less-lethal and non-lethal defense, and L.A. Rescue medical response bags. Brands include Safariland, ASP, Streamlight, Blackhawk, 5.11 Tactical, AXON/TASER, North American Rescue, Byrna, Zero9, Aker Leather, Elbeco, Flying Cross, and many more.

911 Network is based in Nashotah, Wisconsin, and ships nationwide via USPS, UPS, and FedEx. Reach us at 262-283-5200 or [email protected].

Most items on the site are in stock and generally ship within 2–8 business days after your order (ARO — after receipt of order). We ship via USPS, UPS, and FedEx for a flat $8.99, free on orders over $150. After you order you'll receive an email confirming the order is processing, and a second email with tracking once it ships. We're a specialized supplier sourcing from multiple warehouses, so we set honest timelines rather than promising next-day delivery on every item.

Orders ship via USPS, UPS, or FedEx for a flat $8.99 rate — big or small — and orders over $150 qualify for free shipping. You'll get an email confirming your order is processing, then a second email with tracking once it ships.

A stockable catalog item that happens to be out of stock when you order generally takes 14–21 business days (ARO) to arrive and ship — this applies when an item has limited stock, sells out shortly after you order, or is on backorder. Most online items are in stock and ship in 2–8 business days, so this longer window is the exception, not the rule. If your order passes 8 business days without an update, contact us at 262-283-5200 or [email protected] and we'll give you the real status.

We label availability honestly. In Stock = on hand in our warehouse, 2–8 business days. Warehouse / Distributor Stock = held at a distributor and ordered in for you, 2–8 business days. Backorder = temporarily out and reserved for you when it arrives, 14–21 business days. Special Order = sourced specifically for your order, with the lead time quoted before charging. All times are after receipt of order (ARO), in business days, and most items on the site are In Stock.

Yes — agency purchasing is core to what we do, and we're experienced working within municipal and county purchasing and procurement processes. Online orders are prepaid by card or debit. On request we provide W-9, tax-exemption, and vendor-registration forms, and your account dashboard lets your team track orders and view history. For agency purchasing needs or a quote, contact us at 262-283-5200 or [email protected].

Use the "Add to Quote" button on any product page to build a quote request, or email your specs or list to [email protected] and we'll return pricing — typically within 1–2 business days.

Understood — we can complete the required vendor-registration, legal, and taxation forms, including a W-9 and tax-exemption documentation. Email [email protected] with what your department needs and we'll take care of it.

Thank you! After you submit an order, you'll receive an email confirming the order is Processing. For most in-stock items this means it will ship within 2–8 business days, and you'll receive a second email with tracking once it ships.

Call or message 262-283-5200 (24/7), start a live chat (24/7), email [email protected], or log into your account dashboard to see order status and history. Our customer-service team — managed by Jennifer — is live Monday–Friday, 9:00 AM–6:00 PM CST.

No worries — if something about your order isn't right (wrong quantity, color, or size), contact us within 24 hours of receiving it and we'll make it right. See our Terms of Sale for full conditions. Reach us at 262-283-5200 or [email protected].